iPhone/ iPad IMAP Email Configuration

Table of Contents

EasyMail App for iPhone #

EasyMail has a dedicated iOS mobile app for iPhone. It is simple and powerful to use. Apart from Mail, it also syncs your Calendar and Contacts also, without interfering in the device’s native calendar and contacts. Download and install the app from the App store. 

.

 Configure your EasyMail Account as IMAP in iPhone/ iPad #

  1. In your iPhone, Tap Settings >> Mail >> Accounts >> Add Account and choose Other >>  Add Mail Account 
    iPhone IMAP configuration
  2. Provide your Name, Email Address, Password and a short description to the account. Tap Next
    ​
  3. On the next screen, ensure that IMAP is selected in the top for account type.
  4. In the Incoming Mail Server section, provide the details below.
    1. Host Name : mail.easymail.biz
    2. User Name : Your EasyMail Address
    3. Password :  Your account password.
  5. In the Outgoing Mail Server section, provide the details below
    1. Host Name : mail.easymail.biz
    2. User Name : Your EasyMail account email address (user@yourdomain.com)
    3. Password : Your EasyMail Password
      ​  
  6. The device connects to the IMAP server and authenticates the credentials provided by you. Upon successful authentication, the IMAP account is set up on your mobile device.

To configure folder settings for synchronization, select the new account and Click Advanced. In Mailbox behaviors, map the iPhone/ iPad/ iPod folders to the folders on the Server.

iPhone mailbox sync

 Troubleshooting IMAP Configuration in iPhone #

Incoming Emails not getting synced: #

  1. In case you are unable to connect to the IMAP server mail.easymail.biz, you may check the Advanced settings of the Incoming Server. Tap iPhone Settings >> Mail >> Accounts >> Tap the account 
  2. Scroll down and Tap Advanced 
    iPhone IMAP advanced configuration
  3. Make sure that Use SSL is turned on and the port number is 993. 

Outgoing emails: 

Error Message: Relaying Disallowed

  1. iPhone Settings >> Mail >> Accounts >> Select the account configured
  2. Check if you have provided the email address without any typos. 
  3. The email address mentioned should be either the main email address or email alias of the account being configured.  

Error Message: Unable to send message. Cannot connect to mail.easymail.biz

  1. iPhone Settings >> Mail >> Accounts >> Select the account configured
  2. Scroll down and select “SMTP” to check the SSL and Port details.
    ​   
  3. Ensure that Use SSL is turned on and the SMTP port is set to 465 or 587.