Frequently Asked Questions

General

  • What is business email?

    Business email, professional email, or custom email is an email address that uses your domain name—of the domain for your business—rather than a generic domain name like gmail.com / yahoo.com.

    You can have as many email accounts as you need with Easymail. Every employee, department, and service that’s a part of your business can have their respective custom business email accounts that end in @yourdomain.com.

  • Why do i need email on my domain?

    Email on your own domain name is critical for establishing trust, especially if you buy email for business purposes. A custom email address—especially one that uses the same domain as a business website—suggests a legitimate business, and separates you from the spammers and scammers of the world.

  • Can I create a business email address without a website?

    You don’t need an active website to use EasyMail, but you do need your own domain name. Using your domain to create a website and buy a business email address does create a more trustworthy business presence.

  • Can I migrate my existing email and contacts from other platforms?

    Yes, your Easymail account includes migration tools that make it easy to move your email data to a new account. Our customer support team is ready to assist with email migration.

  • Can I access my email account on a mobile device?

    Yes, Easymail is accessible in your web browser, or you can use Easymail apps that are available for both Android and iOS devices. You can also use Easymail with third-party email clients like Outlook for Desktop, Apple Mail and iOS Mail.

  • Does EasyMail include a spam filter?

    Yes, EasyMail includes advanced anti-spam filters. All inbound messages must pass through spam filtering before they're delivered to your inbox.